Terms of service

General terms and conditions and customer information
i. General terms and conditions
§ 1 Basic provisions

(1) The following terms and conditions apply to contracts that you have with us as providers (CSV support) >
close the website www.hard-germany.de. Unless otherwise agreed, the inclusion of your own conditions you use is objected to. which concludes a legal transaction for purposes, which
predominantly cannot be attributed to its commercial or independent professional activity. An entrepreneur is every
a natural or legal person or a legal partnership who acts independently or commercial activity when the legal transaction is carried out in the exercise of their

§ 2 Case of the contract
(1) The subject of the contract is the sale of goods. Setting the respective product on our website we submit a binding offer for the
conclusion of a contract on the online goods basket system on the conditions specified in the article description.

(3) The contract is concluded via the online goods basket system as follows:
The goods intended for purchase are stored in the "shopping cart". You can call up the "shopping cart" and make changes there at any time via the corresponding button in the navigation bar. The personal data as well as the payment and shipping conditions are finally displayed as an order overview. Use PayPal Express, Amazon Payments, Sofortüberweisung), you will either be led to the order overview page in our online shop or to the website of the provider of the immediate number

If a forwarding is forwarded to the respective immediate number of institutions, you can conclude the corresponding selection or enter your data.

The order data displayed as an order overview on the website of the immediate number of immediately or after you have been led back to our online shop

. You have the option of changing the information in the order overview again (also
via the "Back" function of the internet browser) or to cancel the order. < Br> By submitting the order via the "Buy" button, you can legally bind the acceptance of the offer, which means that the
contract comes about.
(4) Your inquiries for creating an offer are non -binding for you. We submit a binding offer in
text form (e.g. by email), which you can assume within 5 days (if no other period is shown in the respective offer) < br> can. Part automated. You therefore have to ensure that the email address you have stored is correct,
The receipt of the emails is technically ensured and in particular not prevented by spam filters. / Span>
§ 3 Special agreements on offered payment methods
(1) Payment via Klarna
in cooperation with Klarna Bank (publ) , SVAVAUSEN 46, 111 34 Stockholm, Sweden, we offer the following payment options.
Payment is made to Klarna:
Sofort transfer: Available in Germany. Your account is burdened immediately after the order is submitted.
Further information and clear nasal terms of use can be found here. You can find general information about Klarna here. Your
Personal. You can find more information about Klarna here. The Klarna app can be found here.
§ 4 Return rights, retention of title
(1) You can only exercise a right of retention, insofar as it is claims from the same contractual relationship acts.
(2) The goods remain our property until the purchase price is completely paid. Span>
a) We reserve the ownership of the goods until the complete compensation of all claims from the ongoing business relationship

. Before the transfer of ownership of the reserved goods, pledging or transfer of security is not permitted.

b) You can resell the goods in the ordinary course of business. In this case, you are already entering all claims in height
of the invoice amount that grows from resale to us, we accept the assignment. They are still authorized to

confiscation of the claim. If you do not properly meet your payment obligations, we reserve the right to collect the claim yourself. on the new item in the ratio of the invoice value
of the reserved goods to the other processed objects at the time of processing.
d) We undertake the collateral we are entitled to to release at your request insofar as the realizable value of our
collateral exceeds the claim to be secured by more than 10%. The selection of the releases to be released is up to us. (2) As a consumer, you are asked to check the item for completeness, obvious defects and
transport damage and to notify us and the freight forwarder as soon as possible. If you do not comply,
this has no impact on your legal warranty claims.
(3) Insofar as you are entrepreneurs, deviating from the above warranty regulations:
a) Only our own information and the product description of the manufacturer are agreed as the nature of the item, but not
but other advertising, public advertisements and statements by the manufacturer .
b) In the event of defects, we provide guarantee by rectification or delivery. If the deficiency has failed, you can request a reduction or withdraw from the contract after your election. After unsuccessful second

attempt is considered failed if there is something different from the type or the lack or the other circumstances. In the event of improvement, we do not have to bear the increased costs that arise from the transfer of the goods to a
location other than the place of performance, provided that the transfer does not correspond to the intended use of the goods. Span>
c) The warranty period is one year from the delivery of the goods. The reduction in deadline does not apply:
- for us to be culpably caused by the violation of life, body or health and in the case of
deliberately or grossly negligent caused other damage;
- insofar as we have the defect kept silent or have taken over a guarantee for the nature of the matter;
- in the case of things that are used according to their usual use have been used for a building and whose deficiency

have caused;
- in the case of statutory recourse claims that you have in connection with rights of defect. Span >
§ 6 Legal choice, place of performance, place of jurisdiction
(1) German law applies. In the case of consumers, this choice of law only applies if the protection granted by mandatory provisions of the law
of the habitual residence of the consumer (equality principle).
(2) The place of performance for all services from the business relationships and the place of jurisdiction with us is our seat, insofar as it is not a consumer, but a merchant, legal entity or public law special fund / Span>
. The same applies if you do not have a general place of jurisdiction in Germany or the EU or the place of residence or ordinary
stay at the time of the lawsuit is not known. The authority to call the court at another statutory place of jurisdiction

remains unaffected. .
II. Customer information
1. Identity of the seller
Prometheus Trade

Hauptstraße 41

Email: shop.support@hard-germany.com
Alternative dispute resolution:

The European Commission provides one Platform for the out-of-court online dispute settlement (OS platform) ready, called up at
2. Information on the conclusion of the contract
The technical steps to conclude the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the
regulations of the contract "of our general terms and conditions (Part i.).
3. Contract language, contract text storage
3.1. The contractual language is German.
3.2. We do not save the full contract text. Before sending the order via the online shopping cart system
, the contract data can be printed out or electronically secured via the print function of the browser. After receipt of the
order from us, the order data, the statutory information in the case of distance contracts and the general
terms and conditions will be sent to you again by email. < /Span>
3.3. For offer inquiries outside the online goods basket system, you will receive all contract data within the framework of a binding
offer in text form, e.g. by email, which you can print out or secure electronically.
4. Essential features of the goods or service
The essential features of the goods and/or service can be found in the respective offer.

5. Prices and payment modalities
5.1. The prices listed in the respective offers and the shipping costs represent total prices. They contain all
price components including all taxes. The shipping costs are not included in the purchase price. You can be called up on

of our website or in the respective offer via a correspondingly designated. Unless the shipping free delivery is agreed. If the delivery is carried out to countries outside the European Union, we may incur additional costs, such as
e.g. Customs, taxes or transmission fees (transfer or exchange rate fees of the credit institutions), which they have to wear


5.4. The resulting costs of the transmission of money (transfer or exchange rate fees of the credit institutions) are to be borne in the cases
in which delivery to an EU member state is carried out, but the payment exceeded outside the European Union was.
5.5. The payment methods available to you are shown under a correspondingly designated button on our
website or in the respective offer.

5.6. Unless otherwise stated in the individual payment methods, the payment claims from the concluded contract are immediately due for payment. Delivery conditions
6.1. The delivery conditions, the delivery date and, if necessary, existing delivery restrictions can be found under a
buttons specified in our website or in the respective offer.

6.2. As far as they are consumers, it is legally regulated that the risk of random doom and the random deterioration of the item sold to you during the dispatch only passes to you during the dispatch, regardless of whether the dispatch
insured or uninsured. This does not apply if you have commissioned an independent transport company
or a person otherwise intended to carry out the dispatch. The delivery and dispatch of your danger.
7. Statutory liability law
The liability for defects is based on the regulation "warranty" in our general terms and conditions. -Recht specialized lawyers of the dealer association are created and are permanently checked for legal conformity. The dealer association Management AG guarantees the legal certainty of the texts and is liable in
trap of warnings. You can find more information at: https://www.haendlerbund.de/de/fehnsicherheit/AgbService.
Last update: 27.10.2020